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  Career Tips
  Resume Writing
Word it such that it allows you to climb that first rung-an interview  
  Cover Letter  
    Concise and Precise is what we are looking for  
  Facing an Interview  
    An interview is your first chance to make a lasting impression  
  Industry Info
  Temping industry  
    Flexible staffing solutions enable a company to maintain a lean profitable profile  
  Management skills
  Here are some ready reackoners on how to manage ‘thy self’ at the workplace  
  Career Tips
    Resume Writing  
   
A resume is the first step in looking for a job. A good resume is what gets you that call for an interview. The word resume comes from the French word "resumer" which means to summarize. So the exact purpose of a resume is to summarize your experience, knowledge, and accomplishments.

 
    The key ingredients of any resume are  
 
Listing the job applied for
 
 
Contact information including telephone, e-mail
 
 
Accomplishments especially those you can quantify, e.g. how you developed a programme which streamlined the working and brought down costs by 18 per cent or how you implemented a programme that boosted workers’ moral and improved efficiency on the shop floor by 10 per cent.
 
 
Education, training clearly spelling out the institute’s name, degrees etc
 
 
Condense your employment record and focus on the skills you have achieved through your experience. Only give details of your most recent and most relevant positions and lump together jobs done 10 or 15 years ago, or in a period when you changed job frequently, as 'various'.
 
 
Additional qualifications and references
 
 
Including your hobbies and interests is optional
 
 
The resume should not be long-winded and not run into more than two A4 pages. Long resumes, even the best ones, will not get you the job; you will have ample time to impress when you get the interview.
 
 
The resume should be neat with section headings. Spellings and typo errors are a strict no-no.
 
 
Freshers can emphasise on sports, debating leadership, organizational aspects with examples.
 
 
Always use positive nomenclature and words like achieve, innovative, reliable, responsible, shaped, implemented friendly, broadened, planned, formatted etc.
 
   

More than 80 percent of employers are now placing resumes directly into searchable databases and an equal percentage of employers prefer to receive resumes by e-mail. That means that it’s an absolute must these days to have:
 
 
*A formatted, "print" resume in document form that you can send as an attachment to an e-mail message to the employer.
 
 
*A text-based (ASCII text) e-resume stripped of most formatting and pasted directly into the same e-mail message sent to the employer. Sending your resume in text-based format directly in an e-mail message removes all obstacles to an employer's placing your resume right into a searchable database.
 
   
    Cover Letter  
   
There is a lot of confusion regarding the cover letter and many people treat it as a resume letter. This results in overlapping.

A cover letter in effect is a statement of your particular skill sets which answer the job requirements. For example, if the advertisement is for a product manager then you can start the letter by saying I am a marketing executive with a business management degree with x years of experience. You can also mention any additional qualifications which suit the job requirements. But the letter should be very short and have two paragraphs at the most.

The letter should have the heading of post applied for and give your name and contact numbers. This eases the selection procedure for the prospective employers and even lures him to pursue your detailed resume.
 
   
    Interview Tips  
    An interview is the first impression that a prospective employer gets of you and remember there is no second chance to make a first impression. There are various methods of interviewing such as structured, unstructured and panel interviews. Here are a few broad guidelines on how to handle them.
 
  Dress Code  
  Body language  
  Research including the company and preparing for the most commonly asked questions  
     
  Dress Code  
   
Dressing down may be in vogue in the Information technology sector but believe me formals for interviews is still in. In India, we do not emphasise on a formal suit and tie so much but a full sleeved shirt, formal pants and shoes is still a must. A plain white cream or ivory or a pastel shade will do. If you must wear checks or stripes see that they are subdued. A tie is optional but a toned down matching tie with no loud prints is ok. Remember POLISHED shoes is a must. A well groomed look is what we are looking for.

For women also subdued formal should be the message. Sarees and salwar suits are fine. Pants with formal blouses are acceptable. Avoid jangling jewellery and a strong perfume. Subdued elegance is the aim which means not too much of make up. Go for comfortable shoes or sandals.
 
   
  Body language  
   

It is not advisable to cross your legs. Sit straight and slightly forward with your hands lightly in your lap or on the table if there is one, this suggests interest and openness on your part. Do not fold your hands across your chest, this may be interpreted as defensiveness. Give a firm handshake and make direct eye contact.

If it is a panel interview, try to answer by name and include others in the answer by mentioning, `As I said earlier to Mr kapoor, streamlining an operation would add to the overall…..”

An important ingredient of a good interview is research and preparedness.
Research the company you want to work for.

 
     
  Research including the company and preparing for the most commonly asked questions  
    Here is a FAQ checklist for interviews:  
  Tell us about yourself?  
   
This does not mean a long-winded description of your life but just name, qualifications and current job status.
 
  Why do you need this job?  
   
The stock answer is better job prospects, widening the horizon, work experience, better challenges and prospects.
Difficulty in commuting is also acceptable. If there was a problem in your last job be honest and speak about it, admit past mistakes and mention the lessons learned.
 
  Why this company?  
    A perfect opportunity to show off your research on the company.  
  Long gaps in your career graph?  
   
If the gaps include voluntary work, training or relevant experience - travel, for example - put these down as part of your skills, qualifications and experience. Otherwise, giving the year of employment only rather than month and year, will cover short gaps.
 
  Where do you see yourself in five years here?  
    Have a clear career graph mapped out.  
   

Make a point to ask informed questions at the conclusion about the company in terms of prospects, how your skill sets will help you fit in and your strengths. If they ask you for expected salary deflect the question by saying a good position and a good company is what you are looking for.
 
   
  Industry Info
    Temping industry  
   
Flexible staffing solutions enable a company to maintain a lean profitable profile
 
   

Temp/lease hiring companies are attaining an important status in the job market today. The temp/contract market is pegged at $750 million with a 50 per cent increase last year.

Greater attrition rates, matching the job profile to the right candidate and maintaining a profitable base are numerous issues facing companies. It is here that temp and contract staffing organizations come in handy . They provide quick staffing solutions and reduce the administrative burden and one can maintain a lean mean company.

It also helps companies to remain agile, enabling them to expand and contract with the market.

Downsizing is a way of life in the new economy and according to a survey almost 18 per cent of executives are in transition at a given time. Contract and lease services can prove a boon to them.

On the Employer’s side it provides them an instant solution to an immediate problem of hiring a suitable candidate which might take a minimum of six to one year on an average according to industry surveys. Other advantages are

Contract and temp employees have an advantage over consultants where they are hired to execute a specific task and can plan implement and execute the task in a given time.

Temp/Contract employment provides a constant challenge and flexibility to employees and is low risk for the hiring companies.

Employers get the exact skill for a definite time period to solve a particular problem

The downsize is creating motivation, compensation which the permanent employees might disagree with. Also gaining confidence and similar commitment in the short time-span may prove to be difficult for some. The expenses in hiring temp/lease workers may seem a little high but the long term gains are much bigger.
 
   
  Management skills
   
Here are some ready reackoners on how to manage ‘thy self’ at the workplace
 
  Build Self Esteem  
   
Being tentative and hesitant about yourself reflects in the workplace also. You will always be overlooked when important responsible tasks are handed out and that chance to prove you skills and initiative will always pass by.

Here are few ways to build up that self image:
 
   


Eliminate negative phrases
--Do not start a conversation with, "I know this may not work out" or "this is not the right time etc etc", this leaves the other person with a negative opening. Instead say I can do it this way, and I will be able to do it.

Remove imaginary self limiting boundaries--Nothing ventured nothing gained. Do not go around thinking this is not meant for me or I cannot do it. Low expectations lead to lower gains. Take a breath and reconsider what is it that you cannot master or learn the skills to do ? Take your courage in your hands and take that lead.

Avoid Negative thinking-- If you perceive yourself as lazy, fat, ugly and undeserving believe me the others will do you the favour of believing you. Your own self image sticks, so project a positive attitude and image.

learn to deal with disappointments: It is not the end of the world, it maybe a blessing in disguise or a push towards new thinking. Typically a person goes through three stages when faced with disappointment. Denial or distortion of the problem, resentment towards the perceived wrong done by someone and then depression and acceptance of yourself as maybe I deserved it. Instead, face the problem head-on, every cloud has a silver lining. Maybe it was time to move on and the work atmosphere was not conducive. Experience gained can lead to a better job and atmosphere.

Observance of people with the right attitude: Imitate people who are self assured and confident. Copy their posture, gestures, eye contact, how they carry themselves. Such people are not afraid of challenges and meet situations head-on. They are confident of their skills and and ability to perform. They do not seek acceptance and approval but are performance oriented.

Be persistent: I n other words 'press on' and don't give up. There is not substitute for grit and determination
They mistake delegation for giving up responsibility and authority.
Be your own best friend: Think positive, build your self esteem by visualising yourself in positive situations. Positive imagery of your self and building a vision of a confident you who constantly prods, performs and pushes is what we are looking for.

TOP

 
 
Art of Listening
 
   

There is little doubt that poor listening habits have stymied many managerial careers. According to several estimates, about 45% of a manager’s typical day is spent listening. Some managers believe they earn up to 60% of their salaries by listening.

The following guidelines are useful in improving listening awareness and efficiency:

Increase your listening skills. Interrupting and finishing a speaker’s sentences often damage communication. Make sure the speaker has finished before you speak Your actions should indicate your genuine interest. Constantly evaluate your own understanding of the communication. The most effective way to break the interrupting habit is to apologize every time you interrupt. After a few apologies, you’ll think twice before jumping in while a person is speaking.

Make Time. The speaker is apt to feel rushed if you indicate your listening time is limited. Many people take time to format and crystalise their ideas. You're never too busy to listen and do not fiddle and attempt o do other tasks. It disturbs the ther person and your concentration suffers too. Reassure and take time to nod and how an interest and reaffirm or question.

Adapt your thought speed. You can think three to four times faster than a person can talk, which is a major reason for poor concentration. The mind wanders off. The best way is to constantly sum up what's being said and to analyse.

Don’t overreact to the delivery. Listen to what is said instead of how it is said. The accent, speech pattern does not matter, it is the content. Ask yourself: “What is he or she saying that I need to know?”

Listen between the lines. It is called reading between the lines. Why is it being said, the motives, attitudes, tones, expressions everything comes into it. Relying on words alone is eating without savouring the taste.

Don’t become distracted. Poor listeners are distracted by sounds, objects and people, such as a telephone ringing or a person passing in the hallway. Good listeners position themselves to avoid distractions or concentrate harder on what the speaker is saying.

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  Learning to Delegate.  
   

A manager is there to plan, coordinate, set targets, and generate ideas and to organise. By delegating appropriate tasks to subordinates, a manager saves time for the important tasks. Delegation also enriches the job experience of the subordinates by providing challenge, authority and variety. Effective delegation requires only the sharing of turf. It doesn’t mean giving up a thing. With the sharing of territory, subordinates will approach tasks with much more interest and enthusiasm.

Some people are afraid to delegate because of:

Lack of confidence in subordinates. What drives them is “What happens if something goes wrong?” Also being perfectionist and having high standards they are afraid to pass on the job for fear of the task being done unsatisfactorily. They miss the point entirely that if they do not delegate and train the subordinates will never get the opportunity to learn.

Lack of self-confidence. Many managers feel insecure. They may feel overwhelmed by their responsibilities and are scared that their performance is being judged all the time.

Poor definition of duties. A manager must have a clear understanding of her responsibilities and authority. She can delegate only those responsibilities that have been assigned to her. If she’s unsure of her own power, she can hardly be prepared to delegate properly.

Fear of creating a rival. Some managers see competition everywhere. This brings down efficiency and morale of the department and is harmful to the manner in the long run.

An inflated self-image. Which means that you are surrounded by yes men and never have the true picture of what is going on.

Fear of appearing lazy. Delegation might be construed by both superiors and subordinates as the manager trying to avoid work. This can be a sensitive point. Such managers also feel that it’s a sign of weakness to need help keeping up with workloads.

Reluctance to yield territory. Possession of a clearly defined territory represents power and security. Insecure managers guard their space and will often fight to protect it.

TOP

 
  Anger management  
   
Having a trigger temper just does not work in a workplace. Displaying your anger and frustrations leave a bad impression. How and when to display anger depends on the circumstance.

The following steps can help you manage and express your anger constructively:

Delay your reaction. If you feel angry, delay your reaction by counting to 10 (or 50 if necessary), then reassess the situation. Take time to cool down and let off the steam.

Distracting yourself with other thoughts can help calm ruffled feelings. It’s futile to try to convince someone of the “rightness” of your position when tempers are high.

Practice deep breathing. Breathe evenly through the diaphragm, not the chest. This helps pump fresh oxygen. As a result, you’ll be able to analyze the problem and determine how to deal with it more objectively.

*Remove yourself from the situation -- anywhere you can be alone.
*Talk to a friend. Venting feelings with a trusted friend or colleague can take the destructive edge off your anger and lower your anxiety level.

Don’t be offended by minor irritations or injustices. It’s not worth getting upset over small annoyances or irritating people. But don’t let the matter fester, if you feel speaking up is necessary then take a stand.

Don’t take things personally. Don’t let it get to you if a colleague or boss pulls you up unfairly. Instead, pretend he or she is calling you a terrorist or another obviously untrue name.

Appreciate different viewpoints. There are so many ways to view an issue that fighting about who’s right can be futile. Just because someone’s perspective is different doesn’t necessarily mean it’s wrong.

Use the technique of agreeing. If your boss criticizes your work, respond by saying, “I suppose you’re right. How might I do it better?” He will be then forced to shift the focus from the wrong doing to how to do it right.

Know how you react. If you become angrier than necessary or blow up over insignificant events, learn to recognize that fact and take control of your emotions.